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Walmart Canada explores the future of retail with grand re-opening of its flagship location at Square One in Mississauga

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An updated customer experience with new ways to shop

The Square One Walmart Supercentre has transformed with the customer experience in mind, introducing new ways to shop. Updated lighting, new signage and digital wayfinding will join immersive retail experiences to enhance in-store shopping and help customers embrace Walmart’s “endless aisle”. Plus, the store will feature an in-store pickup kiosk to allow customers without a vehicle to enjoy Walmart’s pickup service, catering to the local demographics.

First Walmart Health hub in Canada

The Walmart Health hub will centralize the store’s pharmacy, vision centre and medical clinic into one area, providing a one-stop shop for health and wellness needs, supported by the company’s digital pharmacy app. This includes a new health guide area that spotlights and educates customers around seasonally-relevant health solutions and an interactive concierge service. This interactive concierge service will help customers discover and schedule pharmacy and optical appointments and find health and wellness products in store, including a vitamin recommendation tool. Behind the counter, the pharmacy area has also been reimagined to support pharmacists in delivering more efficient care to customers.

Enhanced apparel experience

A new boutique-style apparel area makes it easier for customers to shop Walmart’s apparel assortment and highlights trends and must-haves at every day low prices. The new space includes family mannequins in the latest fashions, updated lighting and digital screens to inspire customers as they shop for the season’s must-haves.

Expanded fresh grocery, global foods and a new hot meal counter

To better serve local customers’ needs, the refreshed store features a larger fresh produce area and an increased grocery assortment, including an expanded assortment of global foods and a new hot table featuring convenient meals to go.

Reimagined electronics department redefines the customer experience

A new hands-on, frictionless experience awaits customers in the electronics department, where customers can shop from an extended assortment customized to the needs of the local demographic. Dedicated spaces for brands like Apple, Samsung, Windows, Google, Xbox, PlayStation, Nintendo and more spotlight the extensive assortment available in a new way. When customers are ready to check out, they can either scan a QR code on-shelf or leverage custom screens to place their order. In minutes, the order will be fulfilled through an automated picking system. Larger items like TVs will be available for pickup in designated spaces at the upper and lower levels.

Showroom shopping experience for large-scale items like patio, BBQ and more

Customers shopping for larger-scale items like patio furniture, BBQs and more will be able to visit the products on the sales floor for a first-hand look. Once they’ve chosen their items, they can scan a QR code to complete their purchase, which will be available for pickup once they’ve completed their shopping.

Beta testing Walmart’s first SmartShelf

When customers shop in the crackers category at the Square One Supercentre, they’ll encounter a brand-new innovation called the SmartShelf Platform. This beta test of the patent-pending, Walmart-created hardware and software is part of the retailer’s ongoing efforts to deliver the future of retail. The 28-foot fixture features an LCD screen at each shelf, connecting the world of physical and digital shopping by allowing customers to see ratings and reviews for products and experience greater visibility for promotions and discounts. Plus, it allows automation and streamlining for associate tasks like price changes, modular changes and stocking.

About Walmart Canada

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada’s flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $750 million to support communities across Canada. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages – FacebookX (formerly known as Twitter), Instagram and LinkedIn.

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